At ZAK RENTALS, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services. We value your trust and strive to protect your data according to applicable privacy laws.
Information We Collect:
1. Personal Information: We may collect personal information such as your name, contact information (including email address and phone number), driver’s license details, and payment information when you make a reservation or rent a vehicle.
2. Rental Information: We collect information related to your vehicle rental, including rental duration, vehicle type, and location.
3. Communication: We may retain records of any communication you have with us, such as email correspondence or customer service interactions.
4. Location Data: If you enable location services on your device, we may collect your location data to provide services like vehicle pick-up and return location information.
How We Use Your Information:
We use your information for the following purposes:
1. Reservation and Rental: To facilitate vehicle reservations and rentals, including vehicle pick-up and return services.
2. Customer Support: To provide assistance, respond to inquiries, and resolve issues.
3. Improvement of Services: To analyze customer preferences, trends, and usage patterns to enhance our services.
4. Marketing and Promotions: To send you updates, promotions, and information related to our services, which you can opt out of at any time.
5. Legal and Safety: To comply with legal obligations and protect our rights and interests. We may also use your information for safety and security purposes.
Information Sharing:
We do not sell or rent your personal information to third parties. We may share your information with the following entities:
1. Service Providers: We may engage service providers who assist in delivering our services, such as payment processing or vehicle maintenance.
2. Legal Compliance: We may share information to comply with legal requirements, respond to requests from law enforcement, and protect our rights.
Your Choices:
You have choices regarding the information you provide to us:
1. Access and Correction: You may access and correct your personal information through your account or by contacting us.
2. Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions in those communications.
Data Security:
We take data security seriously and employ measures to safeguard your information. However, please be aware that no data transmission over the internet is entirely secure, and we cannot guarantee the security of your data.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Us:
If you have questions or concerns about your privacy or this Privacy Policy, please contact us at [email protected]